People often say, “If you don’t have anything nice to say, don’t say anything at all.” I agree with that sometimes, but sometimes not. For instance, if the not nice something you have to say is something you wish to say to me and the choice is not speaking to me or speaking to me and airing your not nice feelings, I say, share that not nice thing. I’d rather know what’s stuck up your butt than be ignored. Unless I already dislike you. But in that case, I won’t care what you say anyway. See? Win-Win!
There are times when saying nothing is the wrong choice. Sometimes you have to say something not nice to solve something. And sometimes, I screw things up and I didn’t even mean to. In fact, there are few things in life I’ve intentionally screwed up. I usually try pretty hard NOT to screw up.
And while we’re talking about screwups, you should know that I’m pissed at Norton.
I’ve been using Norton Antivirus, Internet Security, Anti-Spyware – you know, the whole gamut of services – pretty much since I’ve been on-line. The ONE TIME I went ahead and tried a McAfee free trial, I got a virus that took my laptop out. Never with Norton. It’s safe to say, I think Norton is a good product. But, dude, Norton. Your customer service is not so great.
The last time I renewed my Norton subscription, I was strong-armed into signing up for the auto-renewal, which is fine, I guess. I was sold on Norton. I was a customer for life. Auto-renewal is A-Okay with me. I don’t want my coverage on my computer to lapse. Of course, I’m not so great at remembering things and I didn’t write down the auto-renewal date, so when that big chunk of change slipped out of my bank account, I was like, “Wow. That sucked.” Still, I had signed up for it. A reminder from Norton would have been nice. I hadn’t planned for that money to be gone just then, but everything was cool. I adjusted and said to myself, “Well, at least my computer is safe.” Because if my computer went down, I’d be in a world of hurt. If you hadn’t noticed, any of the small change I bring into our household pretty much comes from what I do on my computer and sometimes small change makes the difference between paying bills and not paying bills.
So, it turns out that my computer wasn’t covered. You see, Norton wanted me to click to verify my new subscription, somehow. So, my Antivirus, Internet Security, Anti-Spyware – you know, EVERYTHING – was not turned on. It didn’t seem to matter that I had paid for it. I had to click to verify it, which is funny because paying the money for the service seemed like enough verification to me, especially when it was paid before the original subscription even expired! But it gets worse. When my dumb butt finally clicked to verify – too late because I realized my Norton wasn’t on until AFTER I GOT A VIRUS – those days my Norton wasn’t activated were still deducted from my subscription time.
NOT COOL, DUDES. NOT COOL.
So, my good laptop, the one with all my favorite settings and images and important information is out sick right now. I’ve tried to fix it, but it’s going to be a long job and when will I find the time to throw a day away fixing it? The computer won’t stay on for more than five minutes. I’m working on my old cracktop, which, Thank God for the cracktop, but here’s a secret: it doesn’t work so great. And that makes me feel stabby.
But, oh, that feels better!
See how easy it is to share your not nice feelings? Go ahead and share’em if you’ve got’em in the comments. The complaint department is open. Get something off your chest.